Refund Policy
At FoxTrax, we prioritize customer satisfaction. We understand that there might be instances where our software may not meet your needs or expectations. To make sure our customers feel secure and comfortable with their purchase, we have implemented a comprehensive refund policy.
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all purchases. If you are not satisfied with our software, you can contact us within 30 days from the date of purchase and request a full refund. We believe this period should be sufficient for our customers to evaluate whether our software fulfills their needs.
Refund Request Procedure
To request a refund, please follow these steps:
Contact our support team at support@foxtrax.io, and include the following information:
Your order or invoice number
The email address used during the purchase
The reason for requesting a refund
After reviewing your refund request, our team will send you an email confirmation of receipt.
If your request is approved, the refund will be processed, and the funds will be credited back to the original payment method within 5-10 business days.
Terms and Conditions
The 30-day money-back guarantee only applies to the first-time purchase of our software. If you've purchased our software before, you may not be eligible for a refund on subsequent purchases.
All services attached to the software, such as extra support or customization, are not subject to a refund.
Our refund policy does not cover purchases made through other platforms or from third-party vendors.
Please note that we reserve the right to decline a refund request if it is found to be fraudulent, repetitive, or if there is a violation of our terms and conditions.
By making a purchase at FoxTrax, you agree to our refund policy.
Contact
If you have any questions or concerns regarding our refund policy, please contact us at support@foxtrax.io
Refund Policy
At FoxTrax, we prioritize customer satisfaction. We understand that there might be instances where our software may not meet your needs or expectations. To make sure our customers feel secure and comfortable with their purchase, we have implemented a comprehensive refund policy.
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all purchases. If you are not satisfied with our software, you can contact us within 30 days from the date of purchase and request a full refund. We believe this period should be sufficient for our customers to evaluate whether our software fulfills their needs.
Refund Request Procedure
To request a refund, please follow these steps:
Contact our support team at support@foxtrax.io, and include the following information:
Your order or invoice number
The email address used during the purchase
The reason for requesting a refund
After reviewing your refund request, our team will send you an email confirmation of receipt.
If your request is approved, the refund will be processed, and the funds will be credited back to the original payment method within 5-10 business days.
Terms and Conditions
The 30-day money-back guarantee only applies to the first-time purchase of our software. If you've purchased our software before, you may not be eligible for a refund on subsequent purchases.
All services attached to the software, such as extra support or customization, are not subject to a refund.
Our refund policy does not cover purchases made through other platforms or from third-party vendors.
Please note that we reserve the right to decline a refund request if it is found to be fraudulent, repetitive, or if there is a violation of our terms and conditions.
By making a purchase at FoxTrax, you agree to our refund policy.
Contact
If you have any questions or concerns regarding our refund policy, please contact us at support@foxtrax.io
© 2024 Foxtrax. All rights reserved.
© 2024 Foxtrax. All rights reserved.
© 2024 Foxtrax. All rights reserved.
© 2024 Foxtrax. All rights reserved.